We have used Valet 1 since our opening in October of 2006 and have had a very positive relationship with them since the beginning.
As a small business owner, I realize that everyone that comes into contact with my customers has the opportunity to enhance or detract from their overall experience. Valet 1’s employees are professional and friendly across the board.
In, addition, Murphy is one of the most responsive business owners with which I’ve come in contact. His willingness to respond to last minute requests is exceptional.
I high recommend Valet 1 to anyone in need of a car parking service.
Flyte World Dining & Wine
Valet 1 was built on a foundation that emphasizes the importance of creating a positive image with customers and maintaining that imagine through effective reputation management. With parking spaces at an all time premium, businesses today need the peace of mind that only a company dedicated to professional parking services can provide. Keeping customers happy and not only meeting their needs, but anticipating and exceeding them, is the foundation in which Valet 1 was begun.
Since we parked our first car over 12 years ago, we have expanded our services to locations and private events all over Nashville and the surrounding area. We are the only valet company that focuses on just the needs of Nashville. Our professionally trained uniformed attendants now park an average of 50,000 cars annually.
SERVICES: Customer-driven services you can count on
Valet parking was once a service available only at the finest restaurants and hotels, a luxury that many establishments thought they perhaps couldn’t afford. But with urban sprawl at an all time high, parking spaces are at a premium. Valet parking is now a convenience that many establishments are offering. That often translates into increased patronage for your business
The first and last impression of your venue is of the valet. With that in mind, we at Valet 1 are the gold standard when it comes to customer service.
Valet 1 provides valet service for
• Restaurants/Night clubs
• Medical Office Buildings
• Traffic Direction/ Lot Management
• All Special/Private Events
Valet 1 is the difference between an event and a special event! Since no two events are the same, please contact us for a personalized quote for your special event. We prefer to discuss the event with you and if needed provide a free site visit to help you plan appropriately. When your event arrives our friendly, competent and uniformed attendants are always setup thirty minutes prior to your guess arrival (unless earlier start time is requested).
We have serviced The American Heart Association, Barbara Mandrell Productions, Nashville General Hospital, Vanderbilt Medical Center/Law School/Nursing School, Tennessee Titans, and Governor’s Legislative Office to name just a few.
Valet 1 is Nashville’s Premier Valet Service
Photo Credit: Tabitha Hawk
SOME ADVANTAGES OF USING VALET 1
More and more business owners are discovering their time is better spent perfecting their own services, and leaving the parking to us. Some of our current clients have either tried using other valet companies or tried their hand at offering their own valet parking, but soon realized it was taking them away from running their own establishments.
• Patrons spend more time in your establishment, which means more profits for your business.
• Front door pick up and delivery
• Increased parking traffic flow.
• Better use of available parking area.
• Reduced insurance coverage for businesses-we’re fully insured by Garage Keeper’s Legal liability Insurance and provide worker’s compensation to our parking attendants.
• Keys are kept in a locked cabinet at curbside, complete with jumper cables, a first aid kit and an umbrella or two to get customers to and from their cars without so much as a damp shoulder.
STAFF AND TRAINING
Vale 1 has been providing imagine enhancing valet services in Nashville since 1997. We hire only responsible, reliable attendants over the age of 20. All go through a comprehensive training program before servicing your establishment. All employees are security checked and records are held on file. Valet 1 staff is trained to accommodate any special needs a patron may have.
Staffing is managed through an employee pool which allows for maximum flexibility in staffing for lunch and dinner. Valet 1’s owner can always be directly contacted: no voicemail, secretaries or on-call managers. If you have a need or concern you will always find someone at your disposal day or night.
At Valet 1 we understand that our image is a reflection of yours. All attendants wear uniforms at all times and are neatly and professionally presented.
INSURANCE AND CUSTOMER SERVICE
As previously mentioned, Valet 1 provides a full Garage Keepers’ Legal Liability Insurance, general liability insurance and workers’ compensation to cover valet parking services. Valet 1 clients are listed as the insurance holders and are provided with a Certificate of Insurance. Coverage includes a 3 million in general liability insurance. We will be happy at any time to discuss other insurance coverage options for you.
Valet 1 has the lowest history of claims in the Nashville market, and a reputation for customer service that is unmatched. Should a customer have to file a claim for damage to your establishment or patron’s car, you will find our handling expedient and courteous. We are just a phone call away from taking care of any concerns or answering any questions you may have.
Valet One valet service has been with us for over six years. During those six years Murphy Thomas and his team of valet have displayed the utmost in professional behavior towards our restaurant…. Of the valet can judge which group is leaving the restaurant next, have their car around front and often heated or cooled depending on the weather. If WE had known about Murphy when we first opened we could have skipped over the other valet company we had and gone straight to him.
Murphy McNeel Thomas Jr.
Nashville, TN 37205